Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. Learn how we collect, use, and safeguard your data.

Last updated: September 6, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact our support team.

  • Account information (name, email address, company name)
  • Payment information (processed securely through our payment partners)
  • Campaign data and email content
  • Contact lists and subscriber information
  • Usage data and analytics

How We Use Your Information

We use the information we collect to provide, maintain, and improve our email marketing services.

  • Process your transactions and manage your account
  • Send you service-related communications
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to improve our platform
  • Ensure compliance with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this policy.

  • Service providers who assist in operating our platform
  • Legal requirements and law enforcement
  • Business transfers (with appropriate safeguards)
  • With your explicit consent

Your Rights

You have certain rights regarding your personal information, including:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to certain processing activities
  • Data portability

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform and analyze usage patterns.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@octasend.com

Questions About Privacy?

Our team is here to help you understand how we protect your data and ensure compliance with privacy regulations.

📧 Contact Our Privacy Team